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mailu/ISSUE_TEMPLATE.md

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Thank you for opening an issue with Mailu. Please understand that issues are meant for bugs and enhancement-requests.
For user-support questions, reach out to us on matrix.

To be able to help you best, we need some more information.

Before you open your issue

  • Check if no issue or pull-request for this already exists.
  • Check documentation and FAQ. (Tip, use the search function on the documentation page)
  • You understand Mailu is made by volunteers in their free time — be conscise, civil and accept that delays can occur.
  • The title of the issue should be short and simple. It should contain specific terms related to the actual issue. Be specific while writing the title.

Environment & Versions

Environment:

  • docker-compose
  • kubernetes
  • docker swarm

Versions: To find your version, get the image name of a mailu container and read the version from the tag (example for version 1.7).
docker ps -a | grep mailu
140b09d4b09c mailu/roundcube:1.7 "docker-php-entrypoi…" 2 weeks ago Up 2 days (healthy) 80/tcp

Description

Replication Steps

< Steps for replicating your issue>

Expected behaviour

<Explain what results you expected - be as specific as possible. Just saying "it doesnt work as expected" is not useful. It's also helpful to describe what you actually experienced. >

Logs

Often it is very useful to include log fragments of the involded component. You can get the logs via docker logs <container name> --tail 1000. For example for the admin container:
docker logs mailu_admin_1 --tail 1000
or using docker-compose docker-compose -f /mailu/docker-compose.yml logs --tail 1000 admin