Thank you for opening an issue with Mailu. Please understand that issues are meant for bugs and enhancement-requests. For **user-support questions**, reach out to us on [matrix](https://matrix.to/#/#mailu:tedomum.net). To be able to help you best, we need some more information. ## Before you open your issue - [ ] Check if no issue or pull-request for this already exists. - [ ] Check [documentation](https://mailu.io/master/) and [FAQ](https://mailu.io/master/faq.html). (Tip, use the search function on the documentation page) - [ ] You understand `Mailu` is made by volunteers in their **free time** — be concise, civil and accept that delays can occur. - [ ] The title of the issue should be short and simple. It should contain specific terms related to the actual issue. Be specific while writing the title. ## Environment & Versions ### Environment - [ ] docker-compose - [ ] kubernetes - [ ] docker swarm ### Versions To find your version, get the image name of a mailu container and read the version from the tag (example for version 1.7). ``` $> docker ps -a | grep mailu 140b09d4b09c mailu/roundcube:1.7 "docker-php-entrypoi…" 2 weeks ago Up 2 days (healthy) 80/tcp $> grep MAILU_VERSION docker-compose.yml mailu.env ``` ## Description Further explain the bug in a few words. It should be clear what the unexpected behaviour is. Share it in an easy-to-understand language. ## Replication Steps Steps for replicating your issue ## Expected behaviour Explain what results you expected - be as specific as possible. Just saying "it doesn’t work as expected" is not useful. It's also helpful to describe what you actually experienced. ## Logs Often it is very useful to include log fragments of the involved component. You can get the logs via `docker logs --tail 1000`. For example for the admin container: `docker logs mailu_admin_1 --tail 1000` or using docker-compose `docker-compose -f /mailu/docker-compose.yml logs --tail 1000 admin` If you can find the relevant section, please share only the parts that seem relevant. If you have any logs, please enclose them in code tags, like so: ````markdown ``` Your logs here! ``` ````