diff --git a/ISSUE_TEMPLATE.md b/ISSUE_TEMPLATE.md index 0e4ce0bd..28983d8f 100644 --- a/ISSUE_TEMPLATE.md +++ b/ISSUE_TEMPLATE.md @@ -1,4 +1,4 @@ -Thank you for opening an issue with Mailu. Please understand that issues are meant for bugs and enhancement-requests. +Thank you for opening an issue with Mailu. Please understand that issues are meant for bugs and enhancement-requests. For **user-support questions**, reach out to us on [matrix](https://matrix.to/#/#mailu:tedomum.net). To be able to help you best, we need some more information. @@ -16,21 +16,29 @@ Environment: - [ ] docker swarm Versions: -To find your version, get the image name of a mailu container and read the version from the tag (example for version 1.7). -`docker ps -a | grep mailu` -`140b09d4b09c mailu/roundcube:1.7 "docker-php-entrypoi…" 2 weeks ago Up 2 days (healthy) 80/tcp` +To find your version, get the image name of a mailu container and read the version from the tag (example for version 1.7). +``` +$> docker ps -a | grep mailu +140b09d4b09c mailu/roundcube:1.7 "docker-php-entrypoi…" 2 weeks ago Up 2 days (healthy) 80/tcp +$> grep MAILU_VERSION docker-compose.yml mailu.env +``` ## Description ## Replication Steps -< Steps for replicating your issue> + ## Expected behaviour - - - + + ## Logs -Often it is very useful to include log fragments of the involded component. You can get the logs via `docker logs --tail 1000`. For example for the admin container: -`docker logs mailu_admin_1 --tail 1000` +Often it is very useful to include log fragments of the involved component. You can get the logs via `docker logs --tail 1000`. For example for the admin container: +`docker logs mailu_admin_1 --tail 1000` or using docker-compose `docker-compose -f /mailu/docker-compose.yml logs --tail 1000 admin` +If you can find the relevant section, please share only the parts that seem relevant. If you have any logs, please enclose them in code tags, like so: +````markdown +``` +Your logs here! +``` +````