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98 lines
3.6 KiB
ReStructuredText
98 lines
3.6 KiB
ReStructuredText
6 years ago
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Frequently asked questions
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==========================
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Informational
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-------------
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Where to ask questions?
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```````````````````````
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First, please read this FAQ to check if your question is listed here.
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Simple questions best fit in our `Matrix`_ room.
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For more complex questions, you can always open a `new issue`_ on GitHub.
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We actively monitor the issues list.
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My installation is broken!
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``````````````````````````
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We're sorry to hear that. Please check for common mistakes and troubleshooting
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advice in the `Technical issues`_ section of this page.
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I think I found a bug!
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``````````````````````
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If you did not manage to solve the issue using this FAQ and there is not any
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`open issues`_ describing the same problem, you can continue to open a
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`new issue`_ on GitHub.
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I want a new feature or enhancement!
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````````````````````````````````````
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Great! We are always open for suggestions. We currently maintain two tags:
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- `Enhancement issues`_: Typically used for optimization of features in the project.
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- `Feature request issues`_: For implementing new functionality,
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plugins and applications.
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Please check if your idea (or something similar) is already mentioned there.
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If there is one open, you can choose to vote with a thumbs up, so we can
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estimate the popular demand. Please refrain from writing comments like
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*"me too"* as it clobbers the actual discussion.
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If you can't find anything similar, you can open a `new issue`_.
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Please also share (where applicable):
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- Use case: how does this improve the project?
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- Any research done on the subject. Perhaps some links to upstream website,
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reference implementations etc.
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Why does my feature/bug take so long to solve?
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``````````````````````````````````````````````
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You should be aware that creating, maintaining and expanding a mail server
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distribution requires a lot of effort. Mail servers are highly exposed to hacking attempts,
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open relay scanners, spam and malware distributors etc. We need to work in a safe way and
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have to prevent pushing out something quickly.
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We currently maintain a strict work flow:
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#. Someone writes a solution and sends a pull request;
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#. We use Travis-CI fore some very basic building and testing;
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#. The pull request needs to be code-reviewed and tested by at least two members
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from the contributors team.
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Please consider that this project is mostly developed in people their free time.
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We thank you for your understanding and patience.
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I would to donate (for a feature)
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`````````````````````````````````
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Donations are welcome at the `patreon`_ account of the project lead. It will be used to pay
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for infra structure and project related costs. If there are leftovers, it will be distributed
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among the developers.
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It is not yet possible to pay for a specific feature. We don't have
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any bounty system implemented. Feel free to come with suggestions in
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our ongoing `project management`_ discussion issue.
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.. _`Matrix`: https://matrix.to/#/#mailu:tedomum.net
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.. _`open issues`: https://github.com/Mailu/Mailu/issues
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.. _`new issue`: https://github.com/Mailu/Mailu/issues/new
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.. _`Enhancement issues`: https://github.com/Mailu/Mailu/issues?q=is%3Aissue+is%3Aopen+label%3Atype%2Fenhancement
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.. _`Feature request issues`: https://github.com/Mailu/Mailu/issues?q=is%3Aopen+is%3Aissue+label%3Atype%2Ffeature
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.. _`patreon`: https://patreon.com/kaiyou
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.. _`project management`: https://github.com/Mailu/Mailu/issues/508
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Deployment related
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------------------
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Technical issues
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----------------
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WIP: Link to `troubleshooting`_ related issues will be in the bottom of this section.
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.. _`troubleshooting`: https://github.com/Mailu/Mailu/issues?utf8=%E2%9C%93&q=label%3Afaq%2Ftroubleshooting
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